Shipping & Returns

Shipping

We currently only ship items within the United Kingdom & the Channel Islands.

We aim to dispatch all received orders within 2 business days if orders are made before 12pm weekdays or within 3-4 business days if ordered after 12pm. Orders made over the weekend will be dispatched on the next business day. Deliveries may take longer on Bank Holidays and over the Christmas period. 

All orders, where possible, will be delivered using EVRi and we will provide a tracking number to the E-mail address provided during checkout. 

*Free shipping on all orders over £25.00 excludes deliveries to Northern Ireland.

 

Returns

We want you to be completely satisfied with your purchase from GK01.

If for any reason you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.
To initiate a return, please fill in the contact us form by clicking here, stating that you require a refund and give a brief description as to why a refund is required. We will contact you with a return authorization and instructions on how to return your item.
All returned items must be in their original condition, with all original packaging (Outer packaging of kits etc) & unused.

Customers are responsible for the return shipping costs unless the return is due to a defect.
Refunds will be processed within 3- 5 business days of receiving the returned item(s) and will be credited back to the original form of payment.
Exchanges will be processed promptly upon receiving the returned item(s) and are subject to availability.

No refund can be offered to End of Line sale items. These items will be clearly marked as such as time of sale.

For further assistance or inquiries regarding our shipping and returns policy, please don’t hesitate to contact us.